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Cannot see passport plugged in usb

The steps for the two models are the same but I linked to the manuals to both. If you have the original Passport Wireless, the details are at
http://products.wdc.com/library/UM/ENG/4779-705118.pdf#page=51

The Pro model details are at
http://products.wdc.com/library/UM/ENG/4779-705151.pdf#page=50

You should also see a LED light up after you plug in the drive. If you don’t I would try another cable, usb port, and computer as ERmorel suggested. If you don’t, to me that would suggest a connection issue. Whether it’s an issue with that computer or the device itself.

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