Can someone please provide some info on how to access the files from my WD mycloud?
I’m not able to access my files from my wd8ctl0040hwt. WD says that has been discontinued. When I sing it in my cloud account, it says that they found my account but no compatible My Cloud NAS.
WD disabled the online remote access (MyCloud.com) feature of the first generation, single bay My Cloud devices (v4.x firmware) on April 15, 2022. You can still access the My Cloud on the local network using Windows File Explorer or Mac Finder.
Q: Will my device stop working if I can’t upgrade to My Cloud OS 5? Will I lose access to my data?
A: After the services are shut down, you can only access the device on a local network. Access through the My Cloud OS 3 mobile app or web app won’t work. Email notifications won’t be delivered. Devices that had auto-update enabled received a final firmware update that disabled remote access and outbound traffic to cloud services. Now, support has ended and you have to use your local network to access your device.
