Can i connect Foscam FI9821P IP camera to milestone software

Can i connect Foscam FI9821P IP camera to milestone software.
It will find the camera but i says “resolution not supported” am i doing something wrong or is it not possible

Hi there Rob :slight_smile: Welcome to our community!

For a list with compatible and supported cameras please refer ti this KB.

What WD NAS device are you using the Milestone Arcus application?


i’m use a wd mycloud ex2 ultra

Did you manage to check out the KB I linked in my previous comment?

WD My Cloud EX2 Ultra supports up to 10 cameras as shown in this KB.
If you need help installing the Milestone Arcus Surveillance app, please refer to this KB.
Unfortunately, the camera model that you have isn’t listed in the compatibility list.


i took a look at the list. sad to see my camera’s are not in the list
thank you for your help

You are most welcome :slight_smile:
Let me know if I can help with anything else or if you need any other info regarding your WD My Cloud EX2.
For future reference make sure to check the compatibility list with supported camera brands and models.