WD Community

Broken Power Button

I have a 4TB GRAID 2 drive unit whose power button has broken and fallen part way into the chassis. The unit won’t power on.

Any advice on how to either:

  1. Open the unit up and force it manually to power on? OR
  2. Get the data off the drives?

Thanks in advance!

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.