I have just installed the softwares associated with my brand new WD My Book 4TB. I am yet to copy any file to it. On opening WD SmartWare, I’m shown >500 MB of used up area as ‘Additional files’, and only 3.63GB as free.
I gather from here that these files are usually the ones transferred manually to the device. However, in my case I’m yet to transfer any file to the device.
Moreover, using the windows browser, I see that only this 3.63 GB is shown on the external hard drive. Within this is around 271 MB of files (may be installation files of software, manuals, etc., which came with the device).
What am I supposed to do to retrieve this space?