WD Community

BLUE SCREEN ON FIRST USE! WD My Book Essential 1TB

Post url:  http://community.wdc.com/t5/Other-Externals/BLUE-SCREEN-ON-FIRST-USE-WD-My-Book-Essential-1TB/td-p/9439

Post text: 

Hi I hope someone can help me.  I have bought the above and as soon as I start it up or connect to the USB on my desktop I get a blue screen of death and “Bad Pool Header” message.  Took back to store - tried a second unit and same result.  Tried this unit with my laptop (same OS - XP pro) and all is OK.

Question is - what is up with my desktop PC?  Tried other USB ports - same result.  Tried connecting while booting - same result but takes a little longer.

Any help gratefully received!

Username:  Woottons

Notes: Member has come back twice asking for help and still has no response.

Replied as an alias. 

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