I have a 6TB My Cloud device which has had a blue power LED blinking for the last two months, after some power cuts at home (I live in Argentina and power cuts are quite normal).
I’ve tried different things with it and haven’t been able to solve my problem. First, I simply waited (for more than 2 weeks) for the file system check to complete. It didn’t. Then I tried disconnecting it and then waiting again for at least seven days (a couple of times), it didn’t work either.
Then I tried a 4 Second Reset and also a 40 Second Reset. Neither worked.
At this point, I lost of hope of regaining use of the product, and sadly the warranty period has passed. I just wanted to know if there’s a way of recovering the data inside the device. I tried connecting it via USB and Ethernet to my Windows PC, but the device doesn’t appear.
I really need to recover the information in my device. I have over 2 TB of memories in there.
Can you please help me?
Thanks so much in advance!
Damián from Argentina