I need help figuring out what the LED light pattern means on my mycloud device. It blinks blue rapidly, then purple for a moment, then starts rapidly blinking blue again. The LED light on the back of the device is solid green. On my router (netgear nighthawk), the LED light that indicates an ethernet connection is not lit, meaning it doesn’t recognize the mycloud device via ethernet. I have already tested the ethernet cord (replaced with a brand new one and tested it with another device), troubleshooted the router, power cycled, and reset the mycloud device. I still can’t bring my mycloud online. I can’t find any threads about purple/magenta LED indicator lights that match my situation. Please advise. Thank you!
Hi @lkaymen1,
Fast Blinking (Breathing) LED on a My Cloud Home indicates the following conditions.
- USB Device Connection Error
- Ethernet Connection Not Available
- Device Requires Attention - Device Encountered an Error
Please refer to this link: My Cloud Home: Fast Blinking LED
