Does anyone knows where can I Buy a new battery for My Passport Wireless Pro?
I am also looking for a new battery for a wireless pro. The device is 3,5yers and looks like, the battery of it had an internal shortage. Now the measured voltage is 0 flat. Anyone, can You help please, as I can’t find anything on the Internet?!
Here’s the ridiculous answer from Western Digital support:
"I would like to inform you that the battery of the My Passport Wireless Pro cannot be replaced, only the entire product can be replaced. "
It’s possible to replace battery’s from Laptop’s, Smartphones,… but from a portable disk is not possible?
Now i’m waiting new battery’s and I will try to replace.
Let’s see if it works.
It’s a Samsung battery.
I also want to change my battery’s .
It would be very kind of you to explain how you did and if you had any trouble.
I got the same problem recently. Please advise if you have already found the replacement battery. It seems that it is just 2 ICR18650 3.7V battery joint in parallel. However, I wonder why the battery pack is linking with 6 wires as it will normally link to 4 wires only in other devices.
im glad WD is actively responding to our questions and concerns here, very helpful thanks WD!
I bought from www.nkon.nl and replace only the batteries.
It’s working like new.
which battery did you buy?
Is it possible for you to share which battery it is that you found working? Either like the model name or number and/or a photo? Was it difficult to get inside to replace it?