I was told by support that I have a bad drive. Is this accurate based on the sound and smart data? It sounds a lot like the ones I heard on YouTube. Want to verify before I actually RMA. The sound is a tap tap tap then brrrrrrttttttt sound on cold boot.
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Hi @dy100,
Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)
Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
[Contact Us | Western Digital]
I suggest using Seatools and write zeros to the disk to be sure they media is fully refreshed. I use a top load USB box for SATA disks and this is trivial for cleaning up disks etc.
