WD Community

Backup App

I inadvertently deleted the USB-NAS Backup App and it no longer appears on the list of available apps. Is there any way I can reinstall it?

Hi @RuthA,

My Cloud Home: USB Backup and Compatibility:My Cloud Home: USB Backup and Compatibility

Please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Not possible to delete the USB functionality in the My Cloud Home (MCH) webapp therefore you don’t have a MCH. Try posting in the correct subforum (OS3 or OS5).

Thank you very much Cerberus.
Regards
Ruth

Support for Western Digital Hard Drives | Western Digital

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