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Audio problems with HDMI and Optical ports

I need help to understand what is happening.

After to install the new firmware, i have had problems with audio by cable optical and HDMI.

 

My WDTV Live connected to HT with cable optical and TV with HDMI (Tv model 42LG70YD / HT model LG503SH)

The menu audio/video of WDTV is configured as “Digital without HDMI audio”

  

When I watch videos with audio DTS (.mkv, .iso) the WDTV sends the audio correctly by cable optical to HT, but when i hear music (.flac, .mp3) or watch some film that has not audio DTS (.avi) the WDTV sends the audio for TV by cable HDMI

 

How to send the audio always by cable optical to HT with the new firmware ?

Thank you !

I’m having the same issue. Since the 49_B update files that would previously play fine no longer output sound through the Digital Audio port. Reverted back to previous firmware, and the problem was corrected.

I tried changing the settings for Audio from Digital only, to Digital + Stereo with no changes.

Currently my only audio connection is through the optical digital cable (Toslink), so using the new firmware isn’t an option at the moment.

Similar Problem here:

WD TV live connected to the Samsung 46LEB650 TV using HDMI, connected to a Pioneer AVR using TOS. Settings to digital audio. The TV is also connected to the AVR using TOS. The AVR has no Audio Delay capability.

The old firmware allowed me to route AC3 5.1 through the TV to the AVR (adding the correct sync delay in the TV). Now, there is no sound. MP3 Stereo works. The direct TOS link to the AVR also works, but then I lose audio sync.

Is this the result of the “improved” HDMI handshaking?

For now I reverted back to the old firmware because for my setup this is a bug.

Does anyone else have this problem?

kraemer_sg wrote:

Similar Problem here:

 

WD TV live connected to the Samsung 46LEB650 TV using HDMI, connected to a Pioneer AVR using TOS. Settings to digital audio. The TV is also connected to the AVR using TOS. The AVR has no Audio Delay capability.

 

The old firmware allowed me to route AC3 5.1 through the TV to the AVR (adding the correct sync delay in the TV). Now, there is no sound. MP3 Stereo works. The direct TOS link to the AVR also works, but then I lose audio sync.

 

Is this the result of the “improved” HDMI handshaking?

 

For now I reverted back to the old firmware because for my setup this is a bug.

 

Does anyone else have this problem?

i know what you mean, i have a similar setup like you.

My AV receiver have an in-build delay option, but just -50ms up/down and thats not enough for

some movies with DTS. The Way passing the DTS signal trough the TV helped the audio sync a little. But 

i prefer the direct way, most movies are allmost 100% in sync anyway.

I like the new Firmware so far, but what WD TV Live really need is an in-build Sound delay option

where we can sync it manually to the picture, something ±500ms , now that would be great.

The other option is to buy a new AV receiver with real lip sync.

best regards

Nedo

1 Like

Yes, inbuilt delay would be perfect. However, I also like not having to change the channel on the AVR all the time … I am lazy like that :smileyvery-happy:

kraemer_sg wrote:

WD TV live connected to the Samsung 46LEB650 TV using HDMI, connected to a Pioneer AVR using TOS. Settings to digital audio. The TV is also connected to the AVR using TOS. The AVR has no Audio Delay capability.

 

The old firmware allowed me to route AC3 5.1 through the TV to the AVR (adding the correct sync delay in the TV). Now, there is no sound. MP3 Stereo works. The direct TOS link to the AVR also works, but then I lose audio sync.

From the manualfor your TV:

When the receiver (home theatre) is set to On, you can hear sound output from the TV’s Optical jack. When the TV is displaying a DTV(air) signal, the TV will send out 5.1 channel sound to the Home theatre receiver. When the source is a digital component such as a DVD / Blu-ray player / Cable Box / Satellite receiver (Set-Top Box) and is connected to the TV via HDMI, only 2 channel sound will be heard from the Home Theatre receiver. If you want to hear 5.1 channel audio, connect the digital audio out jack on DVD / Blu-ray player / Cable Box / Satellite receiver (Set-Top Box) directly to an Amplifier or Home Theatre, not the TV

We’re seeing a lot of people claiming to have gotten 5.1 from their TV optical, yet none of the TV manuals I’m looking at support this claim.

What’s more likely to have happened is 1.02.21 outputs a stereo signal over HDMI and you hear something out of the AVR = “it works”.

Now we have 1.03.49 actually bitstreaming over HDMI and suddenly “it’s broken”.

I’d check using my TV to see if this is the case but, surprise surprise, my TV is also incapable of outputting 5.1 over optical when fed to it via HDMI.

Does anyone actually have a TV that is capable of doing this?

You correct that the manuals do not officially state this. The Samsung TV does this:

When a HMDI Handshake is done, it tells the device that it only accepts PCM Stereo. However, on many devices you can override this setting.

  1. So, if the WDTV did this (the LG 370 does) the TV and AVR should at least provide stereo.
  2. My AVR displays whether it is putting out sorround or stereo or DD5.1 or DTS. With the old firmware bitstream audio is passed through the TV to the TOS and DD 5.1 is played. This does not work for DTS because Samsung did not provide DTS capabilities at the time.

PixelPower wrote:> What’s more likely to have happened is 1.02.21 outputs a stereo signal over HDMI and you hear something out of the AVR = “it works”.

 

Now we have 1.03.49 actually bitstreaming over HDMI and suddenly “it’s broken”.

So concerning the problem itself, you are quite wrong, my description is perfectly accurate.

kraemer_sg wrote:

You correct that the manuals do not officially state this. The Samsung TV does this:

 

When a HMDI Handshake is done, it tells the device that it only accepts PCM Stereo. However, on many devices you can override this setting.

 

  1. So, if the WDTV did this (the LG 370 does) the TV and AVR should at least provide stereo.
  2. My AVR displays whether it is putting out sorround or stereo or DD5.1 or DTS. With the old firmware bitstream audio is passed through the TV to the TOS and DD 5.1 is played. This does not work for DTS because Samsung did not provide DTS capabilities at the time. 

Well that’s going to be a tricky one to fix; WD don’t seem to be fans of supporting undocumented features (try playing an MP4 with a 5.1 track).

Your comment regarding DTS is interesting, as there are other people swearing that DTS used to pass through their TVs that, again, don’t officially support 5.1 channels via optical.

Going back to your first comment, you’re saying it should be a function of the streaming device to override the capabilities the TV announces during the HDMI handshake process?

Again, that’s going to be a tough sell to WD.  I can’t see them making that a default action.  It would be cool if they could add overrides as additional options with the audio output settings though.

Either way, no sound is a bug.

A proper handshake should result in PCM 2.0 for Samsung TVs.

The old firmware simply put out bitstream, which is what I need.

I will check, what I get after a factory reset.

I’d like to try and simplify this a little bit.

I don’t use the HDMI audio to my TV, and back out through optical, etc, etc.

I have a receiver that does not take audio from the HDMI cable, only video (I know, I know, ■■■■, but I didn’t see that ‘feature’ when I bought it). As such I have the audio going through the digital optical port. Out of the box this configuration worked great. I always had audio whether it was Stereo, DD 5.1, or DTS. So I know that the WD TV Live + was sending all audio through the optical digital Toslink connector.

With the most recent firmware this behavior changed. DD 5.1 and DTS streams work fine, as expected. Stereo streams are silent. - The WD TV Live + is opting not to send the Stereo audio through the digital connection by choice. Either as a bug, or a fix, or something. It ignores the flag that you can set in the audio settings, or it thinks the flag doesn’t apply to Stereo data (which it might not).

I think you can apply this behavior to the other more complicated scenarios listed by other users. If I hypothesize that  prior to the most recent firmware the WDTV Live + was sending all available audio data to both  the Digital (Toslink, Coax) and the HDMI, but now is segregating that data to specific outputs based on type, then you can see how the before and after scenarios are all correct.

The question is: Is this behavior by design, or is it a bug? Follow-up. Is this how it’s going to be from now on?

JR

For what it’s worth, my WDLTV goes directly to my Sony AVR via HDMI and the new firmware does not output audio from mkv files using DTS. If I revert to previous firmware it works fine when selecting “digital” in the Audio/Video settings. Disheartening because this firmware release seems to fix the Windows 7 network shares issue.

kraemer_sg wrote:

Either way, no sound is a bug.

 

A proper handshake should result in PCM 2.0 for Samsung TVs.

 

The old firmware simply put out bitstream, which is what I need.

 

I will check, what I get after a factory reset.

Hey kraemer_sg, don’t let the fan boys dissuade you.  I have the same problem, ever since the betas they have broken what worked quite perfectly for a lot of us.  In fact it was a deciding factor to keep it, for me.

I have wdtv>hdmi>samsung a550 series tv>optical to receiver.  Worked, worked, just worked!

Unfortunately, this new firmware brings some nice fixes/improvements so I’m stuck having to switch input on AVR to get AC3 and DTS from my media.

And before the forum jockeys get all excited, YES I know what I’m doing!  I know that I bought a device that had a feature that worked and now with new firmware it’s broken.  As a consumer, I have the right to complain about that!  Nowhere on the package does it say I need a degree on technicalities and pedantry!  Or spend ungodly hours reading boring forum posts.

/sarcasm rant

:smiley:

1 Like

kraemer_sg wrote:

I will check, what I get after a factory reset.

Factory reset did not help (apart from the fact that I now cannot connect to CIFS shares on my linux server).

So, back to the ol firmware it is.

wiiBox wrote:

 


kraemer_sg wrote:

Either way, no sound is a bug.

 

A proper handshake should result in PCM 2.0 for Samsung TVs.

 

The old firmware simply put out bitstream, which is what I need.

 

I will check, what I get after a factory reset.


 

Hey kraemer_sg, don’t let the fan boys dissuade you.  I have the same problem, ever since the betas they have broken what worked quite perfectly for a lot of us.  In fact it was a deciding factor to keep it, for me.

 

I have wdtv>hdmi>samsung a550 series tv>optical to receiver.  Worked, worked, just worked!

Unfortunately, this new firmware brings some nice fixes/improvements so I’m stuck having to switch input on AVR to get AC3 and DTS from my media.

 

And before the forum jockeys get all excited, YES I know what I’m doing!  I know that I bought a device that had a feature that worked and now with new firmware it’s broken.  As a consumer, I have the right to complain about that!  Nowhere on the package does it say I need a degree on technicalities and pedantry!  Or spend ungodly hours reading boring forum posts.

 

/sarcasm rant

 

:smiley:

Thanks!!

I have this same problem. 

audio over TOSC for the majority of files then BOOM some files send audio over HDMI even though the audio through optical only is selected.

googling a solution directed me to this thread.

is there a bug submission link for WD to see stuff like this?

gatkinson wrote:

I have this same problem. 

audio over TOSC for the majority of files then BOOM some files send audio over HDMI even though the audio through optical only is selected.

 

googling a solution directed me to this thread.

 

is there a bug submission link for WD to see stuff like this?

If its not on the list you could add it at the bottom here:

http://community.wdc.com/t5/Firmware/Bugs-in-Firmware-Version-1-04-10-V-Summary-only/td-p/88065

I am assuming you are using the latest firmware.

yup latest firmware.

added my gripe to the list.

thanks for the link.

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