Attach a supported WD drive

Software WD Utilities
9

In case anyone needs help with the message “Attach a supported WD drive” message in WD Security, I was able to resolve the error in my specific case by doing the following (I did it in Windows 7 but should work for XP and 8 if WD Security works on those OSs, must be done with administrative privileges):

  1. Close WD Security
  2. Navigate to the Control Panel, Administrative Tools, Services
  3. Look in the list for a service with the name “WD Drive Manager”, double click the service
  4. If the Startup type is set to Disabled (which in my case it was), change it to read Automatic then click Start, then Service status should read “Started”. Click OK
  5. Close the Services and Administrative Tools window, then open WD Security and the application should find the drive.

Good luck!

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