Hey Gang, I need help.
I’ve searched and searched and been unable to find a fix. Maybe I’m not explaining it clearly, but here goes. I hope this isn’t too long but I want to give as much detail as possible on the first post to help you experts get to the root faster.
I have all the devices in my home hardwired through the ethernet connections in each room to the router via a switch (Linxys). Everything has worked fine for quite a while but now, all of the sudden, my 3 WDTV Live Hubs will not show up as accessible on my network. I’ve made sure that the Network Discovery is on and I’ve troubleshot each component. I even spent last Saturday contacting each of the manufacturers for my individual components (Linxys Switch, Netgear Router, Spectrum Cable, ASUS Laptop) to have them troubleshoot with me. Everything works as advertised. In my research, I’ve found that Microsoft did away with Homegroup on the latest update. I thought, maybe that was the issue, but it only just disappeared a few weeks ago and the update was in March I think. I contacted Microsoft to ask if there was a work-around and they refused to help me without a service subscription. I found it rediculous that they would delete something that made my entire home system inoperative yet offer no assistance whatsoever, but that’s life right?
So in the past, when it all worked, I could open the file explorer and go to network settings and there were the WDTV Live Hubs as I’ve labeled them. There were two icons for each. One would take me to the IP address for the devices and the other allowed me to access the data on the device in order to transfer files wirelessly to them for the family room and each of the kids rooms. Now, Only the IP links are available. The only options I have with those links are to Visit Device Webpage, Create Shortcut and Properties.
As far as troubleshooting without the manufacturers help, I’ve been able to go into the network settings (on the WD TV boxes themselves) and see that each of the Live Hubs are communicating well with the internet and have good strong instant connections. As far as I can tell, the only thing they won’t communicate with is both mine and my wifes laptops. At this point, I can only transfer files to them via a USB Flash Drive.
That’s it in a nutshell. I hope that there is a simple fix that I just haven’t stumbled across yet and you folks will laugh at the noob and point me in the right direction. Feel free to ask for any clarification.