I haven’t accessed my WD MyCloud for a couple of years but I really need to get back into it (locally is fine).
Are these steps correct to NOT lose data and access the MyCloud device:
Are these steps correct?
NB! I have NOT updated my MyCloud device (b/c I haven’t been able to access it) so will the URL is step #2 above not work?
Thanks for all help with this
If you need to reset your My Cloud you can do either a 4 second reset or a 40 second reset. See the following WD Knowledgebase article on how to reset a My Cloud device. Either method should not affect any user data on the drive.
How to Reset a My Cloud Device
https://support-en.wd.com/app/answers/detail/a_id/27402
With WD terminating OS3 support it is possible using the MyCloud.com web portal to setup or access a My Cloud device may no longer work. One can use the My Cloud Dashboard to setup their My Cloud instead. See the following WD Kowledgebase article on how to setup a My Cloud using the My Cloud Dashboard.
How to Set up a My Cloud Device Using the Dashboard
https://support-en.wd.com/app/answers/detail/a_id/27433
One can access their local network My Cloud using Windows File Explorer or Mac Finder or using a third party file manager app on their mobile device. One can still map a My Cloud Share for easier access in Windows or Mac OS.
How to Map a My Cloud or NAS Device on Windows
https://support-en.wd.com/app/answers/detail/a_id/9323
How To Map a My Cloud or NAS Device on macOS
https://support-en.wd.com/app/answers/detail/a_id/24148
WD has ended the official methods of remote access to OS3 My Cloud devices that used the MyCloud.com web portal and the OS3 My Cloud iOS/Android app.
My Cloud OS3 End of Service
https://www.westerndigital.com/support/software/my-cloud-os/os3/os3-eos
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