I purchased a My Cloud EX2 and one WD 4TB drive a few days ago. I now have a second WD 4TB drive in there but it only sees the first one. How do I get it to recognize the second drive?
The manual only covers the addition of USB drives and the replacement of an existing internal drive. This is neither.
After fiddling with the unit a bit, it has recognized the second drive but is still only using the first one. Capacity should be 8TB but is half that.
You’ll need to create a new volume on the new disk, and then add shares to that volume.
Yep TonyPh12345…I forgot about that step. I had the same issue too and after a few puzzled minutes finally fgured it out after I put my first (and only drive) in the diskless EX2 model after purchase.
Thanks, guys.
If anyone with a similar problem happens by, what you want is under Change RAID Mode.
Thanks for adding the info. I’ll just add a bit more detail (or lookup page 83 of manual PDF for more details):
In dashboard, go to Storage → RAID → Change RAID mode.