Acronis True Image WD Edition can't see new disk


#1

I have a new WD3200BEKT to upgrade the 80G drive on my Windows XP laptop and downloaded Acronis True Image WD Edition to prepare the drive via a USB caddy. I installed Acronis OK (which recognised the WD drive) and cloned the on-board disk onto it. I then used Ubuntu (booted from CD) to prepare a partition in the remaining space for a Ubuntu dual boot install. Ubuntu clobbered the Windows boot (changed primary partition?), but more worrying is that I cannot now run Acronis because it claims that there is no WD disk on my system (it is in fact connected via a USB adapter). How can I get the disk back to it’s original state to run the Acronic clone again?


#2

Not to sure of this but when you load Vista and Windows 7 to a single partition it makes a 200mb partition with the boot loader. A lot of people dual booting use things like the grub loader. Take a look on the Acronis forum you’ll probably find more info there.

Joe


#3

I have now managed to get Acronis to recognise the drive by deleting the Windows partition. I know that in my case (OEM XP) there is a boot partition, Windows partition and a Dell restore partition. Grub is not the issue since I have not installed Linux on the disk yet. It seems I have fallen into the same trap as others (as I have read), that have resized the disk by cloning a smaller disk using the Acronis tool. This apparently gets recorded in the disk firmware and can only be restored using tools like HDD Capacity Restore - but that requires the disk to be mounted directly via SATA, not through a USB adapter. To complicate the issue, a laptop such as mine can only support a single drive which hosts the OS (Windows) and HDD Capacity Restore cannot dismount the drive to access the firmware. I have found a DOS utility called HDAT2 which can be run from a DOS boot CD against the drive installed in the HDD bay. This is driving me crazy. Does anyone know of a simpler solution to restore the drive to factory settings?


#4

Go to the Acronis forum and look through the tutorials by Grover. There is also controversy over which is better cloning and imaging http://forum.acronis.com/forum/3355 see post 11 by Grover. When I make an image I do it from the rescue CD. I’ve never got into cloning a drive.

Joe


#5

Joe, thanks for your help. I have removed the HPA from my drive using the tools at  http://www.hdat2.com/. There is also a lot of useful information at  http://www.goodells.net/dellrestore/mediadirect.htm and  http://www.goodells.net/dellrestore/hpa-issues.htm. My laptop has a feature called MediaDirect that automatically expands a tiny HPA partition to fill the remainder of the disk. My drive now reports 320GB (well 298 GB actually according to Windows) in the XP Disk Management tool. I now need to figure out the best way to clone my original disk without the same problem. Fornunately Dan Goodell has documented some ways around the problem. 


#6

Thantk for the reply it’s pretty complex software and not as simple to do as it sounds.

Joe