Accidently cross flashed Live Plus with Plus firmware

Did not pay attention that the firmware ends with V  instead of B and can’t flash back to Live Plus firmware now. I’m really surprised that it was possible at first place.  Any suggestions?

How on Earth did you do that?  There ARE measures in place to prevent that, like different filesnames in the actual firmware (not just the ZIP file.)  

They are the same platform, except for the secure processor.  

I have bunch of  firmwares saved on my computer and picked wrong one while transfering files to USB stick not paying attention. Ironically I can update different firmwares for the Live version back and force without a hitch but can’t get back to Live Plus. To my understanding it is a fully functional Live version now but based on Live Plus hardware. D’oh!

Very surprised that it is possible to flash the wrong firmware. That should not happen at all.

But then, I’m not too suprised…

Some idea what you can try: flash (the correct version) of the b-rad alternative firmware. If this works, you can go back to the official WD release, b-rad’s README tells you how.

Will try today, but from what I’ve read so far the b-rad firmware won’t allow cross flashing either

I’m dubious about this whole business, anway, but you can try this.

Do the .VER trick, and rename all the PLUS’s files back to WDTVLIVE.xinstead of WDTVLIVE2.x  

I tried that already, apparently there are checks in the .bin or .fff files

Right…  Same checks go both ways, which is why I’m scratching my head how you could have done that in the first place!  

I want to try to reproduce this.

Exactly WHAT version of firmware was on the Live+ when you started?

Exactly WHAT version of _V software did you flash it with?

I think I had really low firmware version on my Live Plus - just received a refurb version. And flashed  straight to the WDTV_Live_1.03.49_V

shunja wrote:

I think I had really low firmware version on my Live Plus - just received a refurb version. And flashed  straight to the WDTV_Live_1.03.49_V

Are you sure that you have a live plus, does it have netflix.

I doubt it does now!  :dizzy_face:

Are you sure that you have a live plus, does it have netflix.

It says WD TV Live Plus on the actual unit

shunja wrote:

Are you sure that you have a live plus, does it have netflix.

 

It says WD TV Live Plus on the actual unit

But did it have netflix? and what does it say on the ‘about’ menu. Go to settings - system settings - about. Does it say WDTV Live plus and what is the part number quoted? Some people have reported that they received an incorrect unit when they purchased the unit. It may be that you have a Live with a live plus label on. This may be even more likely given that you have a refurbished unit.

But did it have netflix? and what does it say on the ‘about’ menu. Go to settings - system settings - about. Does it say WDTV Live plus and what is the part number quoted? Some people have reported that they received an incorrect unit when they purchased the unit. It may be that you have a Live with a live plus label on. This may be even more likely given that you have a refurbished unit.


I never had chance to check if it had Netflix because I immediately reflashed after receiving in mail. I did however checked firmware # and it was suspicious because it was not 1_03_29_B for sure, but something lower, also it did not say “Live Plus” for sure. And lastly, I recall I tried one of the _B firmwares first and obviously tried the _V after the _B did not work out.  I’d never  suspect mislabeling, but now it explains everything. I will check serial # later today

If it was LOWER than 1.03.29, then it wasn’t a PLUS. 

That’s the FIRST SW released for the Plus.

In the menu About:

WD TV Live HD Media Player

P/N WDAAN0000NBK

S/N WNV202504095

The sticker on the unit says:

WD TV Live Plus HD Media Player

P/N WDBABX0000NBK

S/N WNV202504095

If the sticker is correct, what I’d assume as the serial number is identical, then you have a Live-Plus.

Now let us know how you manage to get the correct firmware installed!

But why are the P/Ns different?

Cocovanna

The P/N is just in the firmware.   It’s not being read off a PROM like the S/N is.

Presumably you ordered this from WD Somehow?   You might try calling tech support and see if you can RMA it.

shunja wrote:

In the menu About:

 

WD TV Live HD Media Player

P/N WDAAN0000NBK

S/N WNV202504095

The sticker on the unit says:

 

WD TV Live Plus HD Media Player

P/N WDBABX0000NBK

S/N WNV202504095

 

 

I think that in the about menu you have 

P/N WDBAAN0000NBK

which would mean that you have a WDTV Live and not a plus.

http://support.wdc.com/product/kb.asp?wdc_lang=en&fid=wdsfWDTV_Live

The sticker is correct for a WDTV Live Plus

http://support.wdc.com/product/kb.asp?wdc_lang=en&fid=wdsfWDTV_Live_Plus

I don’t understand how the serial numbers match but perhaps it was a mistake at the factory. I would tend to believe the about menu more than the sticker and therefore I believe that you actually have a WDTV Live and not a Live plus.

I can’t see how the firmware would know the model number and serial number.

As Tony says get in touch with WD and see what they say.