Accidental firmware update :(

This is just to warn people not to be as stupid as me. I previously downgraded my firmware after the disastrous upgrade to v4. After the downgrade everything was running perfectly. I unticked the option for automatic firmware upgrades in the dahsboard and thought I was safe. How wrong I was:confounded:. 

I am away from home a lot, so I rely on accessing my data using “WD My Cloud” on ipad, Android phone and laptop. The mobile app on the phone and ipad recognises that the firmware is out of date and it prompts you to update it. Anyway I accidentally pressed the update button and (there was no “are you sure you want to do this?”) and off it went. There was no way to stop it. It seems pretty stupid that it should be possible to upgrade your firmware from a remote device, when the dashboard was set up to prevent this. Indeed, I believe one of the reasons that it not possible to access the dashboard remotely is for reasons of security.

I recognise this was my own stupid fault, but it was an easy mistake to make. Now I have to wait 10 days before I get back home and reverse the process. As it happens I can still access my shares, but my USB drive is not being recognised so I guess the safepoint backup will not succeed. Is there a way to remotely reboot the MyCloud device?

no remote reboot option I know of

before you downgrade I suggest trying to get the USB drives working. try unmounting them, disconnect them then reboot the mycloud and add them back.

the latest FW is much better unless you have added packages that don’t support the 64K page.

Yes, thanks I am sure that will work and I intend to stick with the new firmware. However, WD need to remove the option to update the firmware from the mobile app!

I agree, or at least bury it deeper. I used this methode just to see if it worked, no issues but I don’t have any USB drives on it