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Accessing WD My cloud from Amazon Fire stick

Hello. I have a at 4TB My Cloud drive. I have recently purchased an Amazon fire stick for a TV in spare room so I can access Netflix and my cloud drive etc.

I have installed VLC on the fire stick in order to connect to the WD drive.

VLC can see the cloud drive, when I click on the cloud drive, I can see the top level file names, personal ones and the standard ‘Public’.

When I click on the public drive, I just get hourglass and it eventually times out.

I have installed another app called MrMC to see if I can get beyond ‘Public’. It too just hourglasses.

VLC on my mobile works fine and I can see everything on the cloud drive.

Has anyone experienced anything like this?

As things stand, I cannot tell whether the issue is the fire stick itself or the apps , perhaps a combo of both. Either way, I CAN see the drive, I CAN see the Public share but nothing beneath it.

Hi CLGCLG,

**You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.

Phone:
https://support.wdc.com/contact_phone.aspx?h=4

Email:
https://westerndigital.secure.force.com/ind/?lang=en

I set up MrMC on my fire sticks a few years ago to access music and video media files from My Cloud and it all worked well. mr mc needs proper setting up, so go to to it’s website for tips of how to do so at mrmc.tv

Support for Western Digital Hard Drives | Western Digital

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