Access dashboard outside network

Legacy Products My Cloud OS 3
1

Hello,

I have a WD My Cloud 2TB device. I enabled Cloud Access and Remote Access.

If I the application "WD My Cloud’ on my laptop outside my home Wi-Fi network I am able to access my folders that are located on the NAS. When I enter in Google Chrome, or any browser for that matter, the WAN-address (IP-address) of my home network, I get to http://ip-address/UI. Only I can not access the dashboard. It gets stuck on “Verificatie proberen” which means in Dutch “trying verification”. How can I access the dashboard of the My Cloud from outside my home-internet network? My internet browser looks like this:

wdmycloud.png
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2

The Apache server on this NAS is configure to block access to the UI from outside the local network.

3

Thank you for your answer. Am I able to change that?

Also when I try to use FTP outside the network it does not accept my crendtials. If I am on the same network as my NAS FTP does work. Do you perhaps know how to get this to work?

4

You need to be in same subnet to access the UI…

So you need a VPN connection to access the UI

5

Thank you for your answer. Do you perhaps know why FTP is not working?