6TB MY BOOK 1230 Files dropping out or Drive disappearing (Win 10)

that stuffed up a new computer starting to have problems with Tower
the program I removed to keep then My Book 1230 drive active so it didn’t crash daily, which it’s been doing nicely
look at event log cause of problem is what things it checked so it didn’t do things like Tower’s doing

why doesn’t that surprise me

considering from brand new 1st and all RMA didn’t migrate and had a driver error
hope tech support pass these things on and it is taken seriously do actually look into
why does an OEM program on a brand new computer conflict with our equipment

send tech support another email don’t expect a reply these days didn’t get one last time