4TB My Cloud EX2 Ultra 7 - SMB Protocol

Legacy Products My Cloud OS 3
1

Hi All,

Sorry for the noob question. i am looking to upgrade from a My Cloud Home to a 4TB My Cloud EX2 Ultra and I have a question. In order to access the Public share for the My Cloud Home in Windows 10 File Explorer (under Network) you had to activate the SMB protocol. I understand that this is a legacy application and may be phased out. Does the My Cloud EX2 Ultra require SMB as well? Or does it connect to the network in a different manner? Thanks!

Steven

2

Yes it does - connection is basically the same under OS3. you need to turn on SMB1 in Windows. No idea what happens when you go to OS5.

3

Thanks for the info. For some reason, the SMB v.1 protocol does not seem to be working on my PC (the network share does not appear). Happily, I can just map the drive and access it fine. Thanks!

4

Mapping works fine. There are a couple other things you nee to change in windows to get it to show up in network explorer but I forget exactly what they are. Search on this forum, it’s been discussed numerous times.

5

Will do. The funny thing is, on my My Cloud Home I enabled SMBv.1 and it showed up fine. Then, it just stopped showing up. I have an old PC, so perhaps a Windows update messed something up. Thanks again. -Steven