4TB eSATA (MY BOOK: STUDIO II) NOT RECOGNIZED BY ALIENWARE LAPTOP, BUT USB IS VISIBLE -?

I just bought the 4TB Studio II External HD (My Book) dual drive w/ RAID & eSATA, FW800, USB 2.0… $350 bucks, up set that it did not come with an eSATA cable.

I loaded the CD manager.

I am using an Alienware m17x laptop  that is pretty loaded. I shoot and edit Panasonic HD footage with Adobe Premiere CS5. Thinking that if I used the eSATA connection that I would be able to cut through this movie with no problems.

For the first 4 days, I’ve had to use the USB cable with makes my footage on playback look choppy. Finally, I got an eSATA cable and thought I’d be in NLE’s Heaven… but no. The 4TB just does NOT show up.

Back to editing… S.O.S.

Anthony Gutierrez

StickyFeet Studios

Hello,

Check your computer for Esata drivers updates.

Are you getting any error message?