2 tb WD Passport problem

Hi,

Recently I’ve discovered that my external HD is performing very slow. I’ve used the WD utilities to do the 3 tests and besides the Quick one, the last two failed. I managed to transfer the data to another HD and I formated it and runed the tests again. Somehow, first time it passes the first 2 and fails the third one and if I do them again, it fails the last two. After this I downloaded the WD Data Lifeguard Diagnostics and these are the results:

Test Option: QUICK TEST
Model Number: WD My Passport 0748
Unit Serial Number: ++++++++++
Firmware Number: ++++++++++
Capacity: 2000.37 GB
SMART Status: PASS
Test Result: PASS
Test Time: 12:50:46, February 07, 2014
Test Option: EXTENDED TEST
Model Number: WD My Passport 0748
Unit Serial Number: +++++++++++
Firmware Number: +++++++++++
Capacity: 2000.37 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 08-Error was detected while repairing bad sectors.
Test Time:

22:06:09, February 07, 2014

 

Any sugestions?

Thank you!

Hi the only solution is to RMA the drive if it is still under warranty you can check the warranty and start the RMA process from here. http://support.wd.com/warranty/index_end.asp?lang=en

Right, thanks a lot for that!