This problem happened with two identical WD My Passport external HDD’s that I own.
Plug in the USB in win 10: It does not recognize it.
Open Device Manager and locate the device: It seems to be working properly.
Yet, it doesn’t show up anywhere ‘readable’ that I could get data off of it.
Next, opened it in Disk Management and it shows the following:
So it’s healthy, yet, doesn’t have a volume on it.
So I had no other option, than to use ‘testdisk’ and extract data. (It is currently doing a deep read).
I’ll appreciate any suggestions on what to do otherwise. I have important data on both these it and I do not want to lose it.
If this can happen for 2 disks, I am losing confidence in doing business with WD.
