1TB MyBook Shuts Down Computer?

Well, I’ve had this external for about 8-10 months now, and I’ve never had a problem. But the other day, I was on my computer, and then suddenly my computer just powered off, as if someone hit the switch on the power supply. I spent hours trying to turn on my pc, and it would get to the login screen and just power off again.

So sooner or later, I got the idea to unplug the USB port on the external, powered on the pc, and it worked. The second I plugged in the external, my computer powers off.

Anyone have any idea what it might be? When I plug it into my laptop it works just fine, but when I plug it into my desktop it just powers my computer off. It has 800GB of data on it so I’d rather be able to find a solution without having to format or something. Help would be greatly appreciated.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support