1TB MyBook Shuts Down Computer?


#1

Well, I’ve had this external for about 8-10 months now, and I’ve never had a problem. But the other day, I was on my computer, and then suddenly my computer just powered off, as if someone hit the switch on the power supply. I spent hours trying to turn on my pc, and it would get to the login screen and just power off again.

So sooner or later, I got the idea to unplug the USB port on the external, powered on the pc, and it worked. The second I plugged in the external, my computer powers off.

Anyone have any idea what it might be? When I plug it into my laptop it works just fine, but when I plug it into my desktop it just powers my computer off. It has 800GB of data on it so I’d rather be able to find a solution without having to format or something. Help would be greatly appreciated.


#2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en