There used to be a number of sticky FAQ threads.
The new forum supports sticky threads, but there seems to be a bizarre policy of not allowing useful threads to be made sticky.
So we end up answering the same bleep questions over and over.
Most sensible forums like this have a new thread dialogue that has the following Q’s before you’re allowed to post::
Have you read the manual?
Have you read the FAQ?
Have you searched the forums?
Not here.
Now go and find me a link, anywhere on the ‘WD Community’, to WD’s Support and Knowledgebase.
You’d think they were deliberately trying to be as unhelpful as possible.
Frankly, it’s a pathetic, half-baked shambles. Maybe indicative of the rest of the business…?
ps. Here’s a Twonky FAQ. It used to be sticky. It’s had about 30k hits. Now it’s not sticky, and it’s locked so I can no longer maintain it. Why do we bother trying to give FREE SUPPORT TO THEIR CUSTOMERS if they can’t be bothered to give us just a tiny bit of help?
