@hamburger please collect the WD Discovery Desktop App logs and open a support case with us so that we can investigate the issue.
https://support.wdc.com/knowledgebase/answer.aspx?ID=20661&lang=en
https://support.wdc.com/knowledgebase/answer.aspx?ID=20306&lang=en
https://support.wdc.com/support/case.aspx?lang=en