Webinterface not reachable after Firmware Update

You need to figure out which My Cloud version you have, either v2.x or v3.x/v4.x. It seems you flip back and forth on which My Cloud version you think have in this thread unless I’m reading things wrong. My directions were for the v3.x/v4.x My Clouds. I don’t have a v2.x My Cloud so I don’t know its layout/structure or how it would be unbricked.

What is the FULL model name from the bottom of the My Cloud enclosure?

If the previous person bought the My Cloud from WD on March 16, 2016 then its entirely possible they have v2.x but without knowing the full model number its hard to know. Further I would also question the seller why they were selling just the chassis. Was the My Cloud damaged in some way so they sold the chassis but kept the drive?

Another way to try and determine the version is if one is able to unbrick and load the Dashboard with the v3.x firmware, enable SSH and then connect to the My Cloud using SSH. Then run the following two commands via an SSH terminal window:

cat /proc/cpuinfo cat /proc/meminfo

Gen2 (v2.x) will have the following processor and RAM:
Marvell armada 370 (2core, 800MHz)
512 MB Ram

Gen1 (v3.x/v4.x) will have the following processor and RAM:
Mindspeed Comcerto C2000 (2 core, 650MHz)
256 MB Ram

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