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You can leave a Google review for their headquarters (Western Digital Technologies San Jose, CA) below and give them feedback about the customer support they are providing

https://www.google.com/search?q=western+digital+technologies+san+jose+ca&rlz=1C1UEAD_enUS958US958&sxsrf=APwXEdeppCf-eMWJ67Oots6vSHyb6QWGgQ%3A1680701598359&ei=nngtZN2uFd7cqtsPr4qo0AY&oq=western+technologies+san+&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAxgAMgYIABAWEB4yBggAEBYQHjIICAAQigUQhgMyCAgAEIoFEIYDMggIABCKBRCGAzIICAAQigUQhgM6CggAEEcQ1gQQsAM6BQgAEIAEOgsILhCABBDHARCvAToOCC4QgAQQxwEQrwEQ6gQ6CAgAEBYQHhAKOhkILhCABBDHARCvARDqBBDcBBDeBBDgBBgBSgQIQRgAUO4MWIoPYNshaAJwAXgAgAFSiAG1ApIBATSYAQCgAQHIAQjAAQHaAQYIARABGBQ&sclient=gws-wiz-serp

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