Hi Issue Description Like many others I am also Unable to map public share of MyBookLive on one of my Win 7 Laptop. Here is a sequence of events: Sequence of Events Here are the sequence of events till now Installed MyBookLive Created two private share Laptop01 and Laptop02. Map to my first l…

Error 1: that error only occurs if you’re trying to connect via WebDAV, instead of a typical Windows Client connection. I suspect the same problem is causing error 2.

Thanks Tony and sorry for the late reply. I disabled the WebClient service on my laptop. Still its giving me that error when I try to map. I tried using Filezila for FTP access and that works fine. But its even slower than the speeds I got earlier(2-8 mbps). If you have any suggestions please let …

try mapping it with the command prompt go to start then run type cmd.exe and hit enter typing in the following command: net use n: \\mybooklive\public If you renamed your device replace “myboolive” with that name. You can also substitute the letter n for any available letter on your system give…

Thanks for your reply. I already tried it. I get following error C:\Windows\system32>net use * \MyBookLive\Public Enter the user name for ‘MyBookLive’: admin Enter the password for MyBookLive: System error 5 has occurred. Access is denied. Regards, Shubham

net use * \\MyBookLive\Public If I’m correct your using the “*” in the command so it can map a letter that available automatically right? anyway I ran that same line and I was asked for credentials to map the public share that may be your problem, replace the “*” with a letter and colon like this …

* just uses any available drive letter. If your windows user account doesn’t have admin priv’s, then you need to run the CMD program as administrator.

Thanks for your reply. I have tried it earlier also. Here is the result. C:\Windows\system32>net use n: \MyBookLive\Public Enter the user name for ‘MyBookLive’: admin Enter the password for MyBookLive: System error 5 has occurred. Access is denied.

Thanks for your reply. I search for CMD and then right click and select “Run as administrator” option. Regards, Shubham

That’s weird… here’s my results… I’m just typing random garbage for both the UID and password, as they’re not important when accessing a public share. C:\Users\Tony>net use * \\mybooklive\public Enter the user name for 'mybooklive': jasdjasdj Enter the password for mybooklive: Drive U: is now conn…

Thanks for your reply again. Yes its very weird. The behaviour you described is the behaviour I get from my other laptop which is running Windows 7 Professional However from my primary laptop which is running Windows 7 Home Basic I cannot login. The weirdest thing is that I used the same laptop(…

Unable to map public share of MyBookLive on one of my Win 7 Laptop

Legacy Products My Book Live

shubhamt March 21, 2014, 11:51pm 21

Tried everything but nothing worked.

Finally saw this thread http://community.wd.com/t5/My-Book-Live/GUIDE-Fix-Dashboard-Errors-3xxxx/m-p/513954#M16581

Reset my drive to factory settings without erasing data

And boom!!!

Thank You so much nfodiz. You solved a big problem

Regards,

Shubham

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Unable to map public share of MyBookLive on one of my Win 7 Laptop

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