I have the exact same issue on my main computer. It’s windows 7 64 bit. I can view the drive when I go to computer and click on networks. however, it will not let me map the network drive at all.
I can access the UI by typing the IP address into my web browser. It shows the shares etc, but when I click to view my files, it only shows the my documents folder of my C: drive.
i thought the drive was faulty, but I have another windows 7 64 bit pc on my network. i installed the software on that and it works no problem. However, I cannot for the life of me get this workign on my main PC.
I tried with my firewall disabled and my antivirus actually uninstalled. I tried in safe mode with networking. I cannot figure this out.
One thing I did notice is that when I installed from the CD, it first installed the drivers, then the WDlive software, then when it goes to next steps, when I click to view the files, it crashes with a windows runtime error. This happens every single time.
This did not happen at all on theother PC. Any help would be greatly appreciated.