WD Community

TS - WD SmartWare Pro now asking me to activate, AGAIN!

New post from  BobHT

Post URL:  http://community.wd.com/t5/WD-Software/WD-SmartWare-Pro-now-asking-me-to-activate-AGAIN/m-p/721580#M8382

Post text: 

Its gone again.

I am really missing my software,

I have tried clicking on buttons to register it - even though I have already registered it several times before - but it is still having an error validating my activation code.

It asks me to try later, so I do, but its still the same. Just how much later can I be?

Is it something I’ve said? I’ve fed it all the right bits, given it fresh hard discs, even cleaned out its cache but no luck.

Did it notice that I had looked at other (working, reliable ) software on my tablet and is it offended and hurt and just sulking?

Who knows?

Perhaps someone at WD could tell us all whats going on? - An update in reply to the support tickes many of us have submitted for example.

I am hopeful of a resolution if only because it works occasionally, which perhaps means that someone is trying to fix it. Sadly thats not enough because backups are there for the security of the users data and something that is only a safety net occasionally is worse than useless.

How do I get a refund?

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