andrea8411 wrote: My new computer is windows 10
That’s most probably the problem 
Search the forum for lot’s of Windows10 issues
Remember, WDTV’s do not officially support Windows10
eg. and etc etc …
http://community.wd.com/t5/WD-TV-Media-Player/wd-media-player-and-window-10/td-p/896319
http://community.wd.com/t5/WD-TV-Media-Player/WD-TV-Windows-10/td-p/893879
http://community.wd.com/t5/WD-TV-Live-Streaming/WD-TV-Live-amp-Windows-10-Shares/td-p/892775
http://community.wd.com/t5/WD-TV-Live-Streaming/Windows-10-Issues/td-p/805501
