My server kicked me out again

[Bennor]

This is mostly a user to user support forum. If you want WD Support to look at your logs, submit a support ticket via their Support site (see link top of page).

There is a dedicated subforum for the EX2 Ultra where users more familiar with that device may reside and be able to help with specific EX2 Ultra issues.

My Cloud EX2

My Cloud EX2

This My Cloud subforum tends to discuss a different device, the single bay/single drive My Cloud units.

There are a number of other recent discussion in this subforum dealing with the fact that the My Cloud app for mobile devices (Android and iOS) is not functioning properly. And in most of those discussions the issue of the expired SSL certificate is also mentioned, generally when attempting to use the MyCloud.com web portal. There is no fix yet from WD.

Other recent discussions from the My Cloud subforum…

Network connection failure (906)

Hi I am using Samsung Galaxy S20+ (Android version 10, One UI version 2.1) when I use the MyCloud Apps, it didn’t allow me to assess and shown a message “Network connection failure (906)” What’s wrong with that?

OS3 Android app won't backup videos with new phone

I had a Samsung Note 8. Videos and pictures were backing up to my 3TB MyCloud device. Just upgraded to the Samsung Note 20 Ultra. Pictures are backing up but videos are not backing up. Not sure what else to do. I made sure it was checked in settings. Also on a side note, I can’t manually connect to the unit from the app using the generated code. I have to use the relay which is very slow. Something about a security certificate error. I have port forwarded correct on my router. Runing W…

Can't log into mycloud.com using the Android app

I’ve been working with WD “tech support” for about 10 hours over the past few days and can’t get this figured out. I can’t log into my mycloud account using the app. I can log in just fine using a browser and can see all of my files. But, when I try to log in using the app I get an “incorrect email or password” error. Even though I’m using the same password and email I use when I log in via the browser. If I try to use a share code to add a device, I get an error: “Network connection failur…

I can't access to my Wd MyCloud

I can’t access to my Wd Mycloud at moment. But I can access to mycloud in the same LAN band, but on https://files.mycloud.com/ or App on mobil phone can’t. What happen on my Wd Mycloud?

My cloud app stopped working after update to android 10

My Samsung S5e updated yesterday, and since then the my cloud app no longer works. My phone also uses the app and is still working. Anyone else having a problem? Getting “network connection failure (906)”.

I lost the connection to My WD

Hello a few years i’m using WD , but only yesterday i lost this connection it send me message : wd sync could not establish trust relationship for the ssl/TLS secure connection any solution for this ?