WD Community

My passport won't shut down properly. Help please

Here is a list of other alternatives i have explored on Windows (All of them don’t work)

1° Trying to use the basic Windows “safely remove your device”

2° Trying to remove it by USB Disk Ejector
quickandeasysoftware . net

3° Trying to use Power Management USB

  1. Press Windows key + R on your keyboard, type devmgmt.msc, and then hit Enter.
  2. Expand Universal Serial Bus controllers.
  3. Right-click the USB Hub, and then choose Properties.
  4. Click Power Management tab, and then enable Allow the computer to turn off this device to save power option.
    Source :
    Redirecting

4° Trying to use the program Drive tools

Command Line :
“Eexecutablepath” “:letter” -L
RemoveDrive.exe f: -L

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.