My Cloud does see My Book via USB drive

There have been a number of discussions on the My Book having trouble with the My Cloud that can be found using the forum search feature, magnifying glass icon upper right. For example the following recent discussion:

http://community.wd.com/t/connecting-a-my-book-to-the-usb-3-port/213944

You will need to ensure the My Book is formatted in a format (NTFS for example) the My Cloud supports.

https://support.wdc.com/knowledgebase/answer.aspx?ID=15124

Also see the following WD Support Knowledgebase article:

https://support.wdc.com/knowledgebase/answer.aspx?ID=17340

And this Knowledgebase article:

https://support.wdc.com/knowledgebase/answer.aspx?ID=15164

1 Like