What specific My Cloud model do you have?
What color is the front LED of the My Cloud?
Have you tried a different web browser?
Are you using a computer directly connected to the same router as the My Cloud?
Have you restarted (powered off, wait a few minutes, then power on) the My Cloud?
What other troubleshooting steps have you tried?
How to Access the My Cloud OS 3 Dashboard
Steps to Access the Dashboard of a My Cloud OS 5
PS: Seems you have had issues in the past accessing your My Cloud:
Mycloud no UI. Again
