I have a totally reset MyCloud Home Duo freshly connected to my WD account via the app. The device is in the same subnet as my PC. I can access the device via https://home.mycloud.com but I cannot manage it because the connection type is “Relay”. Clicking the “Manage device” links informs me that I…

[image] Gothbert: I can access the device via https://home.mycloud.com but I cannot manage it because the connection type is “Relay”. [image] Gothbert: I tried several things: total 60s reset and starting over connecting the WD MyCloud Home Duo directly to the router fully exposed to th…

Thank you, NoPlex, for the swift reply. Actually, I did consult the documentation on the WD support pages. I should provide more information first: I mostly use Linux but also tried it from Windows 11 on two devices. No VPN involved. No antivirus software involved. Ad-blocker temporarily deactiva…

[image] Gothbert: I hoped that I could reach the device if I fully expose it to the internet (for testing only!), i.e. turning the firewall in the router completely off for the device. But this did not work either. That is not the same as enabling UPnP on a router. You are going to have to t…

[image] NoPlex: The new firmware after 8.12 allowed ‘Local Access’ without internet authentication. So once you have local access enabled, you shouldn’t need to have UPnP enabled on the router if you don’t need the cloud access functionality. The complication is when you need to reset or ‘Clea…

[image] Cerberus: Are you aware of the dangers of enabling UPnP ( Universal Plug and Play ) at the router? Thank you for pointing that out. Router is so nice and informs me about any changes in the network by email, including port forwardings and open ports. Plus, my firewall appliance with cer…

[image] Gothbert: The web app still indicates connection type “Relay”. The android mobile app indicated connection type “Local”. This is even more surprising since the smartphone is a different network segment behind my private firewall appliance. Why don’t you just plug the MCH into this ‘p…

[image] NoPlex: Why don’t you just plug the MCH into this ‘private firewall appliance’ and see what happens? The private firewall appliance is an OPNSense. My computers and my smartphone are directly connected to the OPNSense. The overall situation is as follows: Internet (DSL) ------- Rout…

[image] Gothbert: It would be nice if the android mobile app would allow me to configure NFS, SMB [image] Gothbert: The strange thing is that the smartphone app shows connection type local no matter in what network the MCH is. Unfortunately, it lacks to possibility to configure NFS. …

[image] Gothbert: What a waste of time and money YES! It is so annyoing that this product is not “working”. The forum is full of questions how to solve connection issues and nothing works! Why is this even sold! The Phone app works fine, no issues at all. Data backed up without any issues. F…

Cannot manage MyCloud Home Duo

NAS and Personal Cloud My Cloud Home Duo

NoPlex November 21, 2023, 9:59pm 10

I noticed now that you kept mentioning NFS which seems to be the what you are after.

I have never seen anyone used NFS on the My Cloud Home or the MCH Duo running OS4. There is NFS support on the My Cloud OS5 but that is a completely different OS.

This is a link from SBrown WDStaff

Cheers.

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