Hello WD Community! I have a DX4000 w/(4) 3TB drives Raid5 that was working fine until a month ago (been running great for a couple years, then it got unplugged without being shutdown. Upon re-booting, it didn’t have WD Services (dashboard, health, etc.), so I chalked it up that the OS on C: drive…

I would say disable an AV on your client PC. These usb drives do not show up as 2 different letters, one with drivers and one for stuff? Format them? Keep trying different thumb drives. I don’t know though. Kinda hard to get data back after 0X9. You may want to look for some raid recovery soft…

Thanks Gramps - disabled AV and Windows Firewall…no love. Going to drop into local Staples after dinner and pickup 2 new flash drives to try out. I’m also downloading the 1_7_5_17 iso to try… If that doesn’t do it, then yes, it looks like I am going to have to resort to hooking up all 4 drives via…

you need to check the checksum of you download. Panam is below. I am fairly certain every recover of 0x9 requires a recreate storage which resets the raid data ending hopes of data recovery. That said if you have data you need you should try the recovery software. Most will let you see the data f…

Thanks again Gramps - the 1_7_5_17 iso worked okay creating the bootable flash drive, and as you suspected the unit reported Bad Storage once in Recovery. On to trying RaidReconstructor (only because it’s pay to play is cheaper than sysinternals)… If only the unit would have let me finish uploading…

Thanks for the update and keep us posted on your results please.

So I have the 4 drives hooked up to a PC and have both Raid Reconstructor ( runtime.org ) and Raid Recovery ( diskinternals.com ) installed. RaidReconstructor appears not to be able to recover it and suggests I do their ‘Raid Probe’ - they take an analysis of the sectors on the disks, create a file yo…

Update - I’ve now also downloaded runtime.org ’s NAS Recovery software - it was able to identify the Raid5 and knew that Drive 1 was missing and give me the parameters of the Raid itself (sector info, block size, etc.) - Upon attempt to recover, it was: Unable to mount, The file system may not be r…

yea, I dunno. But must be more wrong than just drive 1 or like you I think the RAID should work as advertised. I think buried in these forums is a statement of what 0x9 means, but I forget.

Well, good news - I found an application called ReclaiMe Free Raid Recovery Software… the application only spits out the Raid Parameters (which I already had) but for $79.99 they also offer a File Recovery sister application that takes that data and will mount the Raid and allow you to copy data fro…

So you were able to get your data? Great news. WD no longer has any replacement drives. In the Support/Download section they have a drive enabler download that allows you to use WD red drives. But you have to run the enabler on a working box. I would recommend after you get your data, do a disk…

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Cannot create Bootable USB for Recovery

Legacy Products WD Sentinel

Machete April 8, 2017, 2:05pm 13

Also - could I not use this method here: Expanding DX4000 HDD List to add a Seagate 3TB drive to the unit during storage rebuild? Just trying to to think through my options…

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