> This post is meant to help you as a user from another user and it needs feedback and discussion on whether it works for you. I’ll be modifying this post from time to time to make any corrections. So let me hear from you. I’ve post up many times on how extremely happy that I am with my Cloud Purch…

wow, the CS rep didn’t even offer to replace the drive.

[image] mtcoop: wow, the CS rep didn’t even offer to replace the drive. Is your My Cloud still under warranty? If not then it should be no surprise that WD won’t replace the drive for free. Have you started an online case yet? Note the following links are all found on the WD Support website …

of course I started an online case. That’s how I started the engagement with WDC CS. I write very well and was very clear in the description. I cannot attest to CS rep reading comprehension or language skills. all I know is I did my part.

I just bought the device and it was working great. Later that day I got the notice there was a firmware update to 2.21.126. I can now only connect using the web (I am on a MAC running 10.12.3). I can manually put in the ip address to connect. I get the pop up asking for either user credentials o…

I NEED HELP… No really… Some time ago i purchased a WD Mycloud 2 TB backup in the hopes of keeping all of my media from iPhone pictures and memories, to PC backups, to US Government paperwork safe and secure in the event that my laptop became compromised. After setting up the MyCloud and using al…

I have several issues with my new MyCloud Mirror. The most important one is that of permissions, of the shares created. But first, my setup: Mac computers connected to a 1GB switch, on which the MC is also connected. After going through the hassle of upgrading the firmware, I created a 2-disk RAID 1…

[image] John_Caradimas: I have several issues with my new MyCloud Mirror. You may want to see the dedicated My Cloud Mirror subforum and either post there or search through there (using the forum search feature - magnifying glass icon upper right) to see if there are other discussions on issu…

Oooops, my bad, apologies are in order!

Hello everyone! First time user of WD MyCloud and just set up the hard drive and MyCloud. We should have two users - myself and my wife. For simplicity’s sake, lets call myself USER1 and my wife USER2. I am logged in as myself (the admin) but the only locations I see are USER2 and PUBLIC. Shouldn’…

Before you RMA your Device ... let's talk about your problems!

Legacy Products Western Digital Dashboard

Bennor March 1, 2017, 11:42am 64

Because your using Windows 10 you may want to take a read through the following discussion which details how to adjust certain Windows 10 settings that may be preventing access to the My Cloud on the local network. These include enabling NetBIOS over TCP/IP, ensuring the network is configured for Private.

http://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576

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