post a mediainfo output log of one of your “non-working” mp4’s
here’s how guide: http://community.wd.com/t5/WD-TV-Media-Player/WD-tv-MOV-file-not-work/m-p/849646#M2232
post a mediainfo output log of one of your “non-working” mp4’s
here’s how guide: http://community.wd.com/t5/WD-TV-Media-Player/WD-tv-MOV-file-not-work/m-p/849646#M2232
Reach out to Support for more assistance.