Windows Backup software can't connect to EX2, but Windows can

Mark,

  1. I’m not familiar with Rebit and ShadowProtect but it may be that they will not do backups from a NAS, only local disks.  That’s just a guess since that’s what I found with other backup software.  I just finished posting about this a few minutes ago so check that out, it may be helpful.  http://community.wd.com/t5/WD-My-Cloud/Backup-for-MyCloud/td-p/759224

  2. MyCloud, when you are on your local network, will log in without a password if the username and password you use to log into your Windows system match the username and password on the MyCloud.  One twist which I ran into is when you are using your Microsoft Live account as your login to your PC.  The MyCloud cannot have an email address as a login name but the Microsoft Live login IS your email address.  Therefore the two will never match and the MyCloud might challenge you to log in to it with your MyCloud credentials.  Windows remembers credentials though, so it should not ask you to do this repeatedly.  If it is, you may have stored an incorrect credential and you just need to remove it.  Check out this post for info: http://community.wd.com/t5/WD-My-Cloud/Persist-credentials-between-reboots/m-p/730228#M14115