I just bought a MyCloud EX2. But I haven’t been able to get my Windows backup software to recognize it.
On my Win 7 PC I can see the EX2 in the Network folder. It shows as a storage device
I can open the EX2 web page. I have created a user (mark) and a share (marks-quad to match my PC name)
I can browse the share from my Win7 PC (Click on icon in Network folder, enter username & password, click on share)
I have successfully run TimeMachine on a 10.9 Mac
So all good.
However, I tried using (separately) Rebit and ShadowProtect. With Rebit, the EX2 wasn’t listed as a network backup device.With ShadowProtect I try to create a destination, but I keep getting the error: The system cannot find the path specified.
I expect it is something simple, but I’m not sure how to debug it. I’m guessing that since I have the same problem with two different backup products I haven’t properly set up the EX2 to be visible in the way they need.
I’m also curious why I need to enter a username & password in Win7 in order to see the shares on the EX2. I’m pretty sure when I first set it up I didn’t need to, but at some point along the way it became required.