WD Community

Windows 10 backup using Smartware

Hello,
I’m trying to set up the back up of my Windows 10 PC to my MyBookLive using WD SmartWare. However, when I open up Smartware nothing appears in the Backup Target window.
Everything else seems to work OK, I can access files using WD My Cloud and the MyBookLive status is good when I connect to it via the UI.
Any help gratefully received. I’ve tried restarting the MyBookLive and re-installing WD SmartWare.
Kind regards,
Paul

Hi fen68

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en

Support for Western Digital Hard Drives | Western Digital

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