Where's the new Internal Backups app?

My Cloud OS 5 My Cloud Single Bay
1

I’m here with the same question again. My PR4100 is telling me there is a new Internal Backups app, but it doesn’t tell me where to get it, and the support articles all describe the old user interface that vanished with the OS5 release.

Where do I download the latest Internal Backups app?

2

If you cannot update the Internal Backup app in the App tab of the My Cloud Dashboard then one may have to download and manually install the app:

Steps to Download and Install 3rd Party Apps Manually on My Cloud OS 5

https://downloads.mycloud.com/os5-apps/apps/GZA/GZA_MyCloudPR4100/InternalBackups/MyCloudPR4100_InternalBackups_1.19.bin
https://downloads.mycloud.com/os5-apps/apps/GZA/notes/WDMyCloud/InternalBackups_Release_Notes.html

3

Thank you. Interestingly it wouldn’t install because my system firmware was still on the previous version…I never got an alert for the system firmware. Now they are both installed.