Web UI password

I forgot my password for the web UI. I have used the option reset the network password but the default pw of admin isn’t working either. Any ideas what else the password might be or how I can get in?

Hello,

Check page #125 of the user’s manual for more information. If this does not work then I recommend you contact support directly.

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705058.pdf

That link is for My Book Live, I have the WD TV Live Hub

me10lee83 wrote:

That link is for My Book Live, I have the WD TV Live Hub

You posted in the wrong forum – this is the Live HD / Live Plus forum.

Live Hub forum is here:

http://community.wd.com/t5/WD-TV-Live-Hub-Discussions/bd-p/wdtvlivehub

Manual:   http://www.wdc.com/wdproducts/library/?id=254&type=25.  See page 88.

Ok thanks. It says “Live Hub” at the top of my screen for this forum so though it was the TV Live Hub

I used the link you sent me, realized it takes me to this same place FYI

Issue solved. “clear login for network share” was what I was doing before, which was not right. FYI to anyone else, this took me a while to find, need to go to Setup > Device Reset > Reset Web Interface Login.

me10lee83 wrote:

I used the link you sent me, realized it takes me to this same place FYI

That’s because the moderators moved your post. :wink: