Wrong username and/or password

I have just updated the firmware to 3.04.17 and then it wanted the login information to my computer again. But EVERY time I type in the CORRECT username and password, it gives me an error. I think I have typed it 15 times now. And I have doubled checked it on my computer. I even tried to reset the WD Live TV hub.

I remote desktop the computer I want reach from my laptop and that works perfectly.

I remember I had this issue before when I first set it up, but I can’t remember what I did to resolve it.

It might help if you review the steps from the link below.

http://wdc.custhelp.com/app/answers/detail/a_id/3787/session/L3RpbWUvMTMzNzAyNjM3NC9zaWQvU29DaUU2WWs%3D

i have the same problem now and i need help to solve this.please help me out thanks…