Hi, I have been successfully using a Raspberry Pi 3 for quite a while now as a Plex server (running under debian/minibian jessie), with my library of files located on a WDMyCloud network drive (so not using it with the inbuilt Twonky DLNA which was always a pain). Each network folder for videos, music and photos are mounted on the Pi using Samba 4.3.11 in the fstab script. This has been working fine for many months until the last week when WDMyCloud was updated to the latest firmware (v04.05.00-315). Since then the library stopped updating and I cannot play any files. e.g. On the Plex web player on Windows, Samsung TV and android phone, it says ‘Please check that the file exists and the necessary file is mounted’.
So I have been investigating on the Pi and found that the mounts are now failing to connect to the network share folders. The folder structure is:-
Public
- Shared Videos
- Shared Music
- Shared Photos
In the fstab file, I have:-
//192.168.0.10/public/shared\040music /mnt/music cifs username=pi,password=xxxx,uid=1000,gid=1000 0 0
//192.168.0.10/public/shared\040videos /mnt/video cifs username=pi,password=xxxx,uid=1000,gid=1000 0 0
//192.168.0.10/public/shared\040pictures /mnt/photos cifs username=pi,password=xxxx,uid=1000,gid=1000 0 0
These three mounts all previously successfully connected. Now when it tries to mount (and also testing so manually from the command sudo mount -a), I get the error:-
mount error(2): No such file or directory
If I start smbclient (running as user ‘pi’) and then try to view one of those folders (e.g. smbclient //192.168.0.10/public/shared music), I get:-
Domain=[WORKGROUP] OS=[Windows 6.1] Server=[Samba 4.3.11]
tree connect failed: NT_STATUS_BAD_NETWORK_NAME
However, smbclient will allow me to connect manually to the parent folder (//192.168.0.10/public) and then from there I can navigate through to the subfolders fine and can see all the files. So the permissions seem ok for the user (and they haven’t changed from when it was working ok). Also the WDMyCloud as I understand doesn’t support different permissions at subfolder level anyway, so if you have parent folder permission, you can access all the subfolders. I even tried creating a new user on WDMyCloud and trying to mount the folders with the new user, but still get the same error. If I try mounting to just the Public folder, it does work though, so it’s just the subfolders that appear not to be visible or have the right permissions.
Does anyone else have a similar set up for running Plex and have had the same issue recently or have encountered a similar issue and resolved it? Is it an issue with the latest firmware release as it seems a coincidence it’s just started happening since the update?
Many thanks.
